What Voice Does
The front desk that knows your patients.
24/7 Inbound & Outbound
Handles patient calls around the clock: appointment booking, prescription refills, and follow-ups.
Instant Clinical Notes
Every call automatically generates a structured clinical note synced to your workflow.
Verified Authentication
Confirms patient identity via voice, reducing front desk burden and improving security.
AI-powered support across every touchpoint in the patient care journey.
Inbound Solutions
AI-powered call handling for every incoming patient interaction, including scheduling, triage, and routing, without adding headcount.
Outbound Care
Proactively reach patients for recalls, medication adherence check-ins, and post-visit follow-ups at scale.
Patient Experience
Reduce wait times and improve satisfaction with seamless, AI-guided interactions from the first hello to the final follow-up.
How it Works
From first ring to clinical note, Autochart.ai Voice handles the full workflow automatically.
Patient calls in
- Voice AI answers immediately, 24/7
- Recognises incoming patients via Caller ID or Voice Print
- Routes to connecting Clinical, EHR, or Single flow
AI: “Hello Sarah, how can I help you today?”
Privacy & Security
Your Data Is Safe
Autochart.ai complies with SOC 2, PIPEDA, HIPAA, GDPR and other compliance frameworks, ensuring your data is handled securely. Visit our Trust Center for details.
Secure Storage
Voice recordings are stored exclusively on our secure servers and are never shared or transferred externally. Once the transcription process is finalized, the recordings are immediately and permanently deleted, ensuring your privacy and data security at all times.
Encryption & Access Safeguards
To protect your data throughout its lifecycle, we implement cutting-edge encryption technologies and enforce rigorous access controls, preventing unauthorized access and maintaining robust security measures.
Frequent Security Assessments
We are committed to maintaining the highest levels of data protection by conducting regular, in-depth security audits and comprehensive vulnerability assessments. These practices allow us to identify and address potential risks proactively.
Partners with Mirai
Autochart.ai is now fully privacy-compliant across Canada. With support from Mirai Security, we've achieved compliance with Alberta PIPA, BC PIPA, Manitoba PHIA & FIPPA, New Brunswick PHIPAA, Newfoundland PHIA, Nova Scotia PHIA, Ontario PHIPA, Quebec Law 25, and federal PIPEDA, demonstrating our commitment to secure, transparent healthcare AI.
Your Data Is Safe
Autochart.ai complies with SOC 2, PIPEDA, HIPAA, GDPR and other compliance frameworks, ensuring your data is handled securely. Visit our Trust Center for details.
Secure Storage
Voice recordings are stored exclusively on our secure servers and are never shared or transferred externally. Once the transcription process is finalized, the recordings are immediately and permanently deleted, ensuring your privacy and data security at all times.
Encryption & Access Safeguards
To protect your data throughout its lifecycle, we implement cutting-edge encryption technologies and enforce rigorous access controls, preventing unauthorized access and maintaining robust security measures.
Frequent Security Assessments
We are committed to maintaining the highest levels of data protection by conducting regular, in-depth security audits and comprehensive vulnerability assessments. These practices allow us to identify and address potential risks proactively.
Partners with Mirai
Autochart.ai is now fully privacy-compliant across Canada. With support from Mirai Security, we've achieved compliance with Alberta PIPA, BC PIPA, Manitoba PHIA & FIPPA, New Brunswick PHIPAA, Newfoundland PHIA, Nova Scotia PHIA, Ontario PHIPA, Quebec Law 25, and federal PIPEDA, demonstrating our commitment to secure, transparent healthcare AI.
Your Data Is Safe
Autochart.ai complies with SOC 2, PIPEDA, HIPAA, GDPR and other compliance frameworks, ensuring your data is handled securely. Visit our Trust Center for details.
Secure Storage
Voice recordings are stored exclusively on our secure servers and are never shared or transferred externally. Once the transcription process is finalized, the recordings are immediately and permanently deleted, ensuring your privacy and data security at all times.
Encryption & Access Safeguards
To protect your data throughout its lifecycle, we implement cutting-edge encryption technologies and enforce rigorous access controls, preventing unauthorized access and maintaining robust security measures.
Frequent Security Assessments
We are committed to maintaining the highest levels of data protection by conducting regular, in-depth security audits and comprehensive vulnerability assessments. These practices allow us to identify and address potential risks proactively.
Partners with Mirai
Autochart.ai is now fully privacy-compliant across Canada. With support from Mirai Security, we've achieved compliance with Alberta PIPA, BC PIPA, Manitoba PHIA & FIPPA, New Brunswick PHIPAA, Newfoundland PHIA, Nova Scotia PHIA, Ontario PHIPA, Quebec Law 25, and federal PIPEDA, demonstrating our commitment to secure, transparent healthcare AI.
FAQ
Autochart Voice connects to your existing phone infrastructure via standard telephony protocols — no hardware changes required. Setup takes minutes, your patients call your same number, and the AI handles interactions seamlessly.
Yes. Autochart Voice can book, confirm, and reschedule appointments by integrating with your scheduling system. Patients can request times, receive confirmations, and get reminders — all handled automatically without staff involvement.
When the AI encounters a question outside its scope, it gracefully escalates the call to an available staff member or takes a detailed message for follow-up. You define the escalation rules to match your clinic's workflow.
Yes. Autochart Voice supports 100+ languages, automatically detecting the caller's language and responding accordingly. Every patient receives clear, accurate information regardless of their preferred language.
All call recordings and transcripts are encrypted in transit and at rest, stored on Canadian servers, and compliant with PIPEDA, HIPAA, and GDPR. Only authorized staff can access call data, and you retain full control over retention policies.
Absolutely. You can configure the AI's greeting, call flows, escalation rules, and tone to match your clinic's brand. Custom scripts and FAQs can be loaded so the AI accurately represents your practice.